This page describes the privacy principles for the LeakRepairNYC website before public intake is activated.
When contact features are activated, information submitted for service may include contact details, property location, leak descriptions, photographs, access information, and communications needed to respond to the request.
Service-request information is used to review the condition, contact the requester, coordinate access, schedule suitable work, and document the inquiry. Form submissions are processed and stored by Formspree and delivered to the selected business email provider. Those services may retain information under their own terms and privacy policies.
Privacy questions or requests concerning submitted information may be sent through the service-request form by stating the privacy request clearly in the description. Do not include payment information, government identification, insurance records, or other unnecessary sensitive information in the website form.